AI Agents & Automation
Put real work on autopilot with production-grade AI agents.
We design, build and operate agentic systems — support triage, document processing, research, sales ops — with evaluation harnesses and human-in-the-loop controls, not prompt experiments.
The problem
Why this matters
Most teams have workflows that are too varied for classic automation but too repetitive for humans. Generic chatbots hallucinate; brittle scripts break on every edge case. The gap is where agentic systems live.
Support and ops queues that grow with headcount
Manual document intake, extraction and routing
Knowledge scattered across tools, wikis and inboxes
AI pilots that never survive contact with production
Everything delivered, end to end.
Agent architecture design (planning, tools, memory, guardrails)
RAG pipelines over your documents, tickets and databases
Tool and API integrations (CRMs, ERPs, helpdesks, spreadsheets)
Human-in-the-loop review and approval flows
Evaluation harnesses with regression test suites for prompts and agents
Observability: tracing, cost tracking, quality dashboards
Deployment on your cloud or ours, with monitoring and SLAs
How we deliver it.
01
Workflow audit
We map the process end to end, measure volume and cost, and identify which stages agents can genuinely own.
02
Prototype on your data
Within weeks we run a working agent against a real slice of your workload with honest success metrics.
03
Harden to production
Guardrails, evaluations, fallbacks and escalation paths — so failures degrade gracefully instead of silently.
04
Operate & improve
We monitor quality and cost, retrain retrieval, and expand the agent's scope as trust grows.
Use case
Support triage for Northwind Support (placeholder)
An agent reads every inbound ticket, drafts a resolution, and routes only genuinely novel cases to engineers — with full audit trails.
68%
first-touch resolution
-40%
handling time
24/7
coverage
Transparent starting points.
Starter
Starting at $6,000
3–5 weeks · One workflow, proven on your data
Growth
Starting at $18,000
6–10 weeks · Multi-step agents across your stack
Enterprise
Custom quote
Scoped per program · Agent platforms with SLAs
Ready to build something that actually ships?
Book a free 30-minute consultation with a senior engineer. No sales script — just an honest look at your problem.